Business Process Model and Notation (BPMN)
The BPMN method provides simple and powerful capabilities to develop specific operational processes.
When tied to a wise BPM engine, it allows to "zoom in" into low level process and develop any kind of utility program to automate nearly any task.
This method can be used to model human interactions just as well as very specific devices control and communication.
BPMN is part of the triple crown of process improvement standards: BPMN, CMMN and DMN. Additional resources can be found at http://www.bpmn.org.
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