The overall aim of OSSAD is to develop, implement and validate a problem-oriented office system analysis and design methodology using a formal office language to help users and manufacturers to specify and implement a computer-based Office Support System(OSS) and to meet the needs of end-users and organisations. More specific objectives were to:
- obtain a formal and unambiguous description of office work, comprehensible not only to analysts and designers but also to office managers, so that they could validate it and suggest modifications and solutions
- relate office descriptions to relevant organisation performance criteria and help evaluate office work
- validate this description in real office environments by evaluating and improving it on the basis of field studies
- specify requirements of office support systems with respect to the user, the organisation and the technical solution, based on empirical findings in existing offices.
https://cordis.europa.eu/project/rcn/8660_en.html
The OSSAD methodology offers tools and procedures for solving the social and technical problems in office environments and achieving an acceptable and efficient OSS.
The methodology is not phase-oriented, but it involves such working methods as prototyping and pilot testing.
It is divided into five functions:
- define the project
- analyze the situation
- design the system
- implement changes
- monitor the system performance
The OSSAD methodology involves strong modeling methods especially in analyzing the situation and design the system. It provides procedures, modeling tools, and languages for the organizational and technical analysis, design, and specification of an OSS and its user environment.
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